The USA Extreme Plan now comes with 5GB data at high speed 3G/4G speeds and thereafter slowed to 128kbs.  Please note that if you purchased additional data packs, the data from those packs is used before the 5GB of included data in your plan.  If you receive alerts that data is running it, it is likely those alerts refer to your additional data packs, and NOT the 5GB included data in your plan.  You should your actual total data balance before buying extra data packs.




The USA Max Plan now comes with 2GB data at high speed 3G/4G speeds and thereafter slowed to 128kbs.




You should receive an SMS when you have 100MB of high speed 3G/4G data remaining.






How can I check my remaining high speed 3G/4G data balance? 




There are two ways to check your remaining data balance:




1. On your phone, dial *777*3# and then press call/dial.  Your remaining data balance should appear on your screen.




2. If 1 above does not display your data balance, then call AT&T and speak with a support person, by doing the following:





  • From your phone, with the USA sim card inserted, dial 611. You can also from a regular phone by dialling 408-962-1025.

  • You may be prompted to enter your USA mobile number.

  • The recorded message will say "Welcome to GoPhone from AT&T", and when you hear it say "Main Menu" you should say "more options".

  • Then, at the next prompt, say "technical support".

  • At the next prompt, say "something else".

  • If you're asked whether your question is about "replacing a phone", say "no".

  • Stay on the line and you'll be transferred to an AT&T operator. If you are asked to provide your account passcode, it is the last 4 digits of your USA mobile number. For other verification, your last refill/recharge was the date you arrived in the USA.



Please note that AT&T operators are only available between Mon-Fri 7am-10pm and Sat-Sun 9am-7pm in your local USA time zone. 





Once I use up the high speed 3G/4G data can I add more?




Extra high speed 3G/4G data can only be added to the USA Extreme Plan.  



You can't add extra high speed 3G/4G data to the USA Max Plan (once you use up all of the 2GB high speed 3G/4G data then data speeds will be slowed for the remainder of the 30 days of your plan).




For the USA Extreme Plan, you can purchase additional 1GB blocks of high speed 3G/4G data for $14 each. To purchase additional high speed 3G/4G data, please click here to read more.