Answers to our most frequently asked questions!

Browse through the answers to our frequently asked questions - use the search field above and you're sure to find an answer to your question. If your question isn't answered, drop us an email at info@usaprepaidsimcard.com.au

I think my mobile phone is unlocked. How can I check to make sure?
To check if your mobile phone is already unlocked, insert into it a sim card from a different network.  For example, if your phone is with EE, insert a Vo...
Sat, 23 Jul, 2016 at 10:44 PM
What American mobile number area code will I get?
From time to time we vary the area code for our sim cards.  In any case, it doesn't matter what area code your USA mobile phone sim card comes with - ...
Sat, 23 Jul, 2016 at 10:44 PM
Do I need to unlock my iPad or Tablet?
Your iPad or Tablet is probably already unlocked, but you must check with your telco provider. We cannot provide a refund to you if your iPad or Tab...
Sat, 6 Aug, 2016 at 2:37 PM
Do I need to unlock my USB Modem or Wi-Fi Hotspot?
Yes it does need to be unlocked.  The USA Sim Card will not work in a locked Hotspot or USB Modem. If you purchased your Hotspot or USB Modem fr...
Sat, 23 Jul, 2016 at 10:45 PM
What size sim card do I need?
There are three different sizes of sim cards - in order of size from smallest to largest they are Nano, Micro and Standard (or "Mini").   ...
Wed, 2 Mar, 2016 at 5:26 AM
Can I re-use the USA sim card?
If you purchase a phone sim cardand you're staying in the USA longer than 30 days you simply top-up at the end of every 30 days. Once you return home...
Sat, 23 Jul, 2016 at 10:46 PM
Can I use Viber?
Yes.  You won't need to re-register with your USA sim card.  Simply open the app and make calls.  Viber will work on 3G/4G and wi-fi.
Wed, 2 Mar, 2016 at 5:26 AM
How much will it cost to call the UK, France, Germany, Italy etc etc?
If you want to call back home, you'll need to purchase the International Landline Call Pack or top-up credit. The International Landline Calling...
Sat, 23 Jul, 2016 at 10:54 PM
Can I use my phone as a wi-fi hotspot?
Yes you can - hotspot is included for FREE on our USA phone sim plans. However please note that some Sony phones appear to be unable to use hots...
Sat, 23 Jul, 2016 at 10:55 PM
Can I use my iPad as a wi-fi hotspot?
Yes.  Hotspot is enabled for free.
Sat, 23 Jul, 2016 at 10:55 PM