Answers to our most frequently asked questions!

Browse through the answers to our frequently asked questions - use the search field above and you're sure to find an answer to your question. If your question isn't answered, drop us an email at info@usaprepaidsimcard.com.au

Can I use FaceTime?
Yes.
Wed, 2 Mar, 2016 at 5:26 AM
Can I use Skype on 3G/4G?
Yes.  You can make Skype voice and video calls when on 3G and 4G.
Wed, 2 Mar, 2016 at 5:26 AM
Will the USA sim card work all over the USA including Hawaii, Alaska, Puerto Rico, US Virgin Islands, Guam & Mariana Islands?
Yes.  AT&T is America’s biggest nationwide mobile network.   Your plan can be used across the entire United States (including Hawaii), as well a...
Wed, 2 Mar, 2016 at 5:26 AM
Will the USA sim card work in the UK?
No.  It is a USA sim card.  It will not work whatsoever in the UK.
Sat, 23 Jul, 2016 at 10:57 PM
Will I lose the contacts, SMS, apps etc on my phone, iPad or Tablet if I use the USA sim card?
No. Modern phones, iPads and Tablets store all this information on the device itself, not on the sim card. All your contacts, SMS and apps w...
Wed, 2 Mar, 2016 at 5:26 AM
Will I get fast data/mobile web speed?
Our sim cards are with the AT&T mobile network - America's largest nationwide mobile network, servicing the USA, Hawaii, the US Virgin Islands and...
Sat, 23 Jul, 2016 at 10:57 PM
Can I put the USA sim card into another device? eg can I use an iPad sim card in my phone just for data?
Phone sim cards can be used in other compatible phones. iPad sim cards can be used in other iPads. Tablet sim cards can be used in other com...
Wed, 2 Mar, 2016 at 5:26 AM
What should I do with my Australian sim card? Can I divert my Australian mobile number to the USA mobile number?
When you use our USA phone sim card, you get a new USA mobile number.  If you want someone to call you (from within the USA or from back home) they need t...
Sat, 23 Jul, 2016 at 11:00 PM
Can I call or email for help when I'm in the USA?
Yes of course.  However, we don't expect you'll need to.  Everything will be working from the moment you land in the USA. We have a 24/7...
Sat, 23 Jul, 2016 at 11:01 PM
Do you ship outside the UK?
We ship anywhere in the world!   We want to share the love of avoiding expensive international roaming costs with everyone! Just add a sim card to you...
Sat, 23 Jul, 2016 at 11:02 PM