Answers to our most frequently asked questions!

Browse through the answers to our frequently asked questions - use the search field above and you're sure to find an answer to your question. If your question isn't answered, drop us an email at info@usaprepaidsimcard.com.au

How does it all work? Tell me more!
Are you going to the USA (and Canada or Mexico)?  Want to avoid the hassle of international roaming costs?  Want it all set up before you leave home?  ...
Sat, 23 Jul, 2016 at 10:12 PM
What's the best plan for a Smartphone? e.g. iPhone, Samsung, HTC etc
The USA Canada and Mexico Extreme Plan is the best plan to choose if you'll be using a Smartphone, because it gives you calls, SMS and 3G/4G dat...
Sat, 23 Jul, 2016 at 10:14 PM
Do I need to unlock my mobile phone?
If you arrive in the USA and your phone is locked (and you therefore can't use your USA sim card) we cannot refund you under any ci...
Sat, 6 Aug, 2016 at 2:36 PM
Can I call the UK, Europe or other non-USA numbers with the USA sim card?
None of the phone plans include calls to the UK, Europe or other non-USA numbers. If you want to call the UK or Europe, you have the following opti...
Sat, 21 May, 2016 at 5:10 AM
Why should I buy a sim card from you?
Excellent question! Here's why we think you should buy a USA sim card from us: You'll get a local USA mobile number which you ...
Sat, 23 Jul, 2016 at 10:15 PM
What USA phone network does the USA sim card use?
Our sim cards are with the AT&T mobile network - America's largest nationwide mobile network, servicing the USA, Hawaii, the US Virgin Islands and...
Sat, 23 Jul, 2016 at 10:15 PM
How much data/internet will I need for the USA?
You should expect to use anything from 100MB/day - 250MB/day or even more if you're a heavy data user. A good rule of thumb is to work out h...
Sat, 23 Jul, 2016 at 10:16 PM
Will the USA sim card work in Canada and/or Mexico?
Will the USA sim card work in Canada and/or Mexico? The USA Canada and Mexico Extreme Plan works in Canada and Mexico. The USA Canada and Mexico...
Sat, 23 Jul, 2016 at 10:17 PM
How is your sim card different to T-Mobile?
We use the AT&T network - you'll see below a video of a speed test using an iPhone 6 in New York City and in Omaha, Nebraska in July 2015. ...
Fri, 15 Apr, 2016 at 6:20 AM
Is your sim card compatible with the iPhone 6S and iPhone 6S Plus?
Yes! Our sim card is fully compatible with iPhone 6S and iPhone 6S Plus. iPhone 6S and iPhone 6S Plus both use a nano sim.
Sat, 21 May, 2016 at 5:16 AM